ZigZag - is an online casino, which belongs to and is ruled by the company Joc Solutions Limited. Mother company of the site is in Gibraltar, and the site is completely licensed on the Caribbean island Curacao. The license as well belongs to its mother company, which is Joc Solutions.
On the site is used a software Microgaming - international company-developer, which creates games and sites for online casinos. In result, this partnership guarantees players an outstanding experience - if they decide to register. The site is available in English, Polish, Swedish and Russian languages, while client support service can be contacted in English, Polish or Russian languages.
Fairness - the best policy. The site is serious about ensuring fair and honest interactions with gamblers in all of their games. They guaranteed this on their site, hiring the independent company for using random number generator (RNG) software in every game. This software is widely used by various online casino companies for checking their games on unpredictability. RNG imitates 300 000 000 (three hundred million) replays of all games on the site to ensure that there are no unusual outcomes and the odds of each outcome are as fair as the game simulates. Thus, the gamblers’ possibility of winning in the online casino games is the same as if they were playing the exact game in the real casino. It’s unsurprising that all the games on the site passed this test, and they carry on being regularly checked, to guarantee the respect for the gamblers.
Frequently asked questions - good start. Sometimes players face mistakes in their experience. In this case, gamblers are recommended to contact client support service or visit the page of frequently asked questions (FAQ). As it was already mentioned, the team can be contacted in English, Polish and Russian languages. Considering that the site is accessible on Swedish language and the gamblers do not have an opportunity to contact the team in this language, it is a drawback, especially for Swedish gamblers. Those who are trying to contact the team, are able to do that via email, telephone or chat - all details are available on the site ZigZag. However, the page of frequently asked questions is a good starting point for anyone who might be dealing with problems. But on this site there are not that many detailed answers, about how to solve a problem after losing the password. In other cases players, probably, will have to contact the team, to solve their problem. Well, they answer all the questions in less than 5 minutes.